The Green When you complete an online claim for housing or council tax support, or an online change in circumstances form, you will automatically receive a notification telling you what information you need to provide. We are aware that some residents have been unable to upload evidence using the Safari . For example, you may need to show us your bank statements to prove how much capital you have, or a passport to prove your identity or nationality. Provide evidence of changes in circumstances to existing claims. Once we receive details we will suspend benefit payments at your old address . This means customers will be contacted to confirm whether the information we currently hold in respect of your household, your income and capital, and general financial circumstances are up to date and accurate to ensure you are receiving the right amount of Housing Benefit. All Rights Reserved. You can only drop off evidence at the libraries Monday to Friday, 9am-5pm, regardless of a particular library's opening hours. Housing benefit appeals. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Discretionary housing payments (DHP) and discretionary council tax discounts (DCTD)are not payments of housing benefit,council tax reduction or universal credit. This evidence upload portal is for use with Manchester benefit claims only. Even if you meet the criteria for Housing Benefit, you will be unable to claim if: If you live with a partner or civil partner only one of you can get housing benefit. Upload Benefits evidence. It will take only 2 minutes to fill in. Please don't include any personal or financial information, for example your National Insurance or credit card numbers. We are reviewing residents housing benefit as part of the Department for Work & Pensions (DWP) Housing Benefit Award Accuracy initiative (HBAA). Housing benefit important changes to claiming benefits. You have accepted additional cookies. Births, deaths, marriages and civil partnerships, Report a change in circumstances or ask a question, you are not the owner or the tenant of the property, have more than 16,000 in capital (example, bank/building society accounts, shares, bonds, any property you own other than where you currently live), your status in the UK excludes you from receiving public funds, you are a full time student who is also a lone parent, or, under 19 following a further education course, or, what income and savings we have used to work out your claim, the weekly eligible rent and/or Council Tax we have used, any reduction to your awards because there are other adults living in your home, this does not include your partner, any reduction to your Housing Benefit because of the Benefit Cap or Social Sector Size Restriction (bedroom tax). Housing Benefit is a national welfare benefit which helps people on a low income pay their rent.. You can only claim Housing Benefit if:. 020 8227 2970 Provide evidenceof changes in circumstances to existing claims. Have the benefit reference number ready, with scans or . If we have already told you what evidence we needand you would like to handitto usin person,you can go straight to a member of staff. Check the documentsneeded to support anew claim for housing benefit or council tax support. Digital photos can be taken on a smart phone or tablet. You can also claimCouncil Tax Reduction Schemefor help with Council Tax payments. The list also tells you whether you need to show us the originals or copies of each. Complete forms and view your personalised benefit information (if you already have an account) If we have not asked for evidence, please do not upload it or send it to us. This browser version is not supported. See what counts as evidence; what to do if there is a delay in getting evidence; what if you haven't got what we need. You cannot use the same document to prove both their name and address. If you live in and pay rent for a government property (a Crown Tenant), youre not entitled to Housing Benefit. It may also share this information with other council services, data processors acting on the councils behalf such as Experian, a credit reference agency, and other partner organisations to prevent and detect fraud. Self-service facilities are available at the Civic Offices, Bexleyheath and at local . When you complete an online claim for housing orcouncil tax support, or an online change in circumstances form, you will automatically receive a notification telling you what information you need to provide. To upload your evidence to support your claim, or let us know that something has changed, follow these easy steps: Your details and documents will be securely sent to us. Please dont contact us about your request until 10 working days have passed. Designed and powered by The Hounslow Picture 40 per cent of the borough surface has green space coverage; 9 per cent above the London average.8 Within Hounslow, more than 40 per cent of households in 5 out of 20 wards, have deficient access to nature9 18 per cent of Hounslow's population participate 5 times per week in physical activity for at least We cant accept responsibility for documents that are lost in the post. If you do not meet any of the above categories, you will need to claim Universal Credit for help with your rent. If you are required to post evidence this should be sent to the address below. You can upload scanned documents or digital photos to support your claim for Housing Benefit and/or Council Tax Reduction. Documents and evidence can be sent to us online. 0 share; SHARE ON TWITTER; Share on Facebook Evidence upload. Citizen Access Benefits is our housing benefit and council tax support website. Evidence to support Housing Benefit, Council Tax Support and Free School meal claims can be providedonline, by post or in person. view your claim and letters. If your current tenancy started in 1997 or earlier and you rent from a private landlord, youll need to know if you have an assured tenancy. Before you start, you will need the following details with you when completing the online form: Housing Benefit Award Accuracy Initiative, Full details of your income and expenditure, Copyright 2023 London Borough of Hounslow. Please note it is advisable not to attach files bigger than 5mb.Scan all documents you wish to attach and save them as PDF. Youll get Housing Benefit faster if you have this available when you make your claim. Provide documents that we have asked for as supporting evidence for Housing Benefit, Council Tax Support or Discretionary Housing Payment claims. We may need to see original documents, rather than copies in some cases. When we work out your claim, you will receive a letter telling you: If any of the details are wrong or if you want to know more about how your claim was worked out, please write to us and ask for a written explanation of the assessment or any part of it that you would like explained. We accept PDF files and most image types (jpeg, png, tiff, gif and bmp). . Your uploaded files need to be clearly readable. upload supporting evidence. Benefits Office. Tenants under-occupying social housing willhave their Housing Benefit payments reduced if the propertyis considered to be too large for the household's needs. Are you in need of financial help due to a crisis or are you resettling into the community and in need of financial help? You must be entitled to housing benefit/universal credit (housing costs element)to receive a DHP. Youll need to provide original documents, not copies. Information and evidence needed. View the current Local Housing Allowance (LHA) rates. High Street If you have received a letter that says your claim has been selected for a full review, please complete theclaim review form. If you need to post a document, you can send it to: You can telephone 0345 302 2317 to ask questionsabout your entitlement once your claim has been processed. To help process your application in a quicker time please provide the following documents in support of your application: Your files need to be clearly readable. The 'benefit upload' form should take less than 10 minutes to complete. If you disagree with how your claim has been worked out or the amount that we are paying, you have the right to appeal against the decision that we have made. If you give us your email address when you apply, the checklist will be emailed to you. Apply for Housing Benefit and Council Tax Support, Money advice: benefits, debt and budgeting, Providing evidence for Housing Benefit, Council Tax Support and other benefits. If you have already reported your change of circumstances you can use this form to upload supporting evidence. If you choose to send original documents by post, please allow 2-5 working days for these documents to be returned before making any contact about missing documents. June 29, 2022. Benefits,Ipswich Borough Council,1E Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE, Extra help: Discretionary Housing Payments. PO Box 856 Size: each single file up to 1 MB. Housing Benefit. 65.68 KB. If you are having difficulty paying and want to discuss this, please complete theReport a change orask a question form, or write to the Overpayments Team, PO Box 713, Erith, DA8 1UN, or telephone 020 3045 4130. If you have had a change in circumstancesit is important yousubmit an online form first. Before you start, you will need the following details with you when completing the online form: National Insurance number Image files need to be in any of the following formats: No single file should be more than 10MB in size. Wait in a petient way for the upload of your Housing Benefit And Council Tax Support - Claim Form - Hounslow. If you arehaving difficulty making payments and for all or other enquiries, please get in touch by completingour revenues and benefits contact form. If you are vulnerable and unable to complete an online form without assistance, please contact 0300 123 1384 to request a paper form to be sent to you. Housing benefit. This includes armed forces living in service family accommodation (SFA). If you are liable to pay rent towards your accommodation, you can apply for discretionary housing payment and/or discretionary council tax discount: If you are a home owner and wish to apply for discretionary council tax discount: Discretionary housing payments and discretionary council tax discounts, Apply for housing benefit and council tax reduction, Minimise the effect of Job Seeker Plus sanctions, Make payment when housing benefit is suspended. If you are receiving Housing Benefit you can notify us if you are moving within or out of the borough. For sending Free School Meal information, please email educationbenefits@lbbd.gov.uk. Disclaimer: Ealing Council has a duty to protect the public funds it administers, and may use the information you have provided on this form for the prevention and detection of fraud. Self-service facilities are available at the Civic Offices, Bexleyheath and at local libraries, however, the staff here will not be able to assist you with any specific queries regarding your claim, so if you need to ask specific questions please contact the Benefits Office online or by telephone. You must do this within one calendar month of the date of the award letter you disagree with. You can call into one of our libraries listed below to provide evidence in person. If you disagree with the way we have worked out your claim, you should write to us at Benefits Office, PO Box 713, Erith, DA8 1UN and say that you would like to appeal and the reasons why you think we are wrong. Contact Us! If we cannot read your documents it will take longer to process your claim or change. by calling01634 332 222 (Monday to Friday, 9am to 5pm) and making an appointment to come intoKingsley House: 37 to 39 Balmoral Road, Gillingham, ME7 4PF. You must report all change of circumstances once you have made a claim as soon as possible otherwise you may need to repay any overpayments. You can upload scanned documents we have asked for to support a claim or if you have already submitted a change of circumstances to us. Housing Benefit. You may be eligible for a DCTD even if you are not in receipt of counciltax reduction but you are experiencing financial hardship. If you are unable to upload evidence online you can post it to: Ealing Council, PO . This form has 4 pages. Onthis page, you can complete the online review form and be able to upload any additional evidence that is required. Civic Centre, Stockwell Close, Bromley, BR1 3UH, current Local Housing Allowance (LHA) rates, You live in temporary/homeless accommodation, supported accommodation or in a refuge, you have savings of over 16,000, unless you are aged 60 or over and getting the 'guarantee credit' of Pension Credit, you area full-time student (unless you're disabled or have children), you arean asylum seeker or are sponsored to be in the UK, details of anyone else who lives with you. Leyton Library The DWP require the review of cases on this list to be undertaken by the Councils so although you may have recently reported changes (or may have no changes to report), or may have completed a review in a previous year, the DWP still requires that this new review of your claim is completed. Extra bedrooms. E17 7JN. We will process your request as quickly as we can and (wherever possible) within 10 working days. If you wish to attach a Word Document, please first save it as a PDF.Please ensure that these files are not password protected. If we cannot read your documents it will take longer to process your claim or change. You can upload any evidence that we've asked for from your claim for Housing Benefit or Council Tax Reduction online. In the email 'subject' box please enter the text 'DHP application', followed by your national insurance number andthe DHP claim reference. You can also use anonline formto upload evidence to us. Jadu. Check the documents needed to support a new claim for housing benefit or council tax support. There is a maximum individual file size per document of 10MB. Benefit fraud. E4 7EN, Walthamstow Library 6 Church Lane We may not need evidence from you, or you may be happy to use our evidence upload form to supply this online, in which case this could save you time queuing to hand in documents to our staff. by post: to Medway Revenues and Benefits, Business Support department, Gun Wharf, Dock Road, Chatham, ME4 4TR. Your uploaded files need to be clearly readable. Housing benefit. PDF. E11 1HG, North Chingford Library You can upload scanned documents or digital photos to this form to support your claim for housing benefit and/or council tax support. What a benefit fraud is and how to report it. All about housing benefits, local housing allowance, uploading your evidence and housing payments, The Governments new welfare benefit scheme is being introduced in the London Borough of Hounslow as an online only digital service, Information about discretionary housing payments and how we can help you, Supporting residents who are affected by the changes, Information about the help you may be able to receive in a crisis, Information about benefit fraud, including how to report it and how we counter it, Housing Benefit Award Accuracy Initiative, Copyright 2023 London Borough of Hounslow. Download documents. If you are appealing to the Tribunals Service (Housing Benefit) or Valuation Tribunal (Council Tax Reduction Scheme), they will decide whether a late appeal can be heard. We will reply to you in writing with the outcome of our reconsideration of your claim, and the reasons for this. Chingford Digital photos can be taken on a smart phone or tablet. You can upload scanned documents or digital photos to support your claim for Housing Benefit and/or Council Tax Reduction. The amount of housing benefit awarded varies according to the income, savings, rent and personal circumstances of the claimant and anyone else living in his/her household. Don't forget to include your name and benefit reference on your email so we can match your documents. You will be asked to tell us about your current circumstances such as your households income and any savings and investments you hold. Housing Benefit is administered by local councils. Trusted revenues and benefits software. London The supporting evidence youll need includes: Youll also need proof of your partners name and address. In an emergency, visit our emergency contact details page. Housing benefit overpayments. Housing benefit - reporting a change in circumstances. You must make your appeal in writing to the Benefits Office, PO Box 713, Erith, DA8 1UN within one calendar month of the date of your award letter/our reconsideration letter or your appeal may not be heard by the tribunal. (916) 416-9278 | what is the most attractive height for a man Local Housing Allowance. Help with council tax- there is a separate discretionary council tax discountto help with council tax liability. Our customers also process new claims accurately and complete changes faster than anyone else. Digital photos can be taken on a smart phone or tablet. If you wish to attach an image, please save it as either jpeg, gif or png. If you have already reported your change of circumstances you can use this form to upload supporting evidence. Upload your evidence. Apply for housing benefit and/or council tax reduction. Discretionary council tax discounts provide help with council tax liability, there is no need to be in receipt of council tax support. You can telephone 0345 302 2317 to ask questions about your entitlement once your claim has been processed. The maximum size file you can upload is 10 MB (Types: BMP, GIF, JPG, PDF, PNG, DOC) Before you can access the form, you will be asked to sign in to your MyHarrow Account. PDF. A DCTD cannot be used to help with housing costs. The Department for Work and Pensions initiated the Housing Benefit Award Accuracy Initiative in 2020, making it a requirement for all Local Authorities to conduct full claim reviews in respect of any Housing Benefit claims. Landlords with housing benefit tenants. Upload evidence to support your claim on Benefits online. When uploading evidence: Microsoft Word documents must be saved as PDFs before being uploaded Housing Benefit is a central government benefit that helps people on a low income pay their rent. On the Citizen Access Benefits website you can: make a claim for housing benefit and the council tax support scheme. Feedback submitted to us on this form is monitored but you wont receive a reply. NEC Revenues & Benefits blends the latest technology with decades of experience. We accept PDF files and most image types (jpeg, png, tiff, gif and bmp). Housing Benefit or Local Housing Allowance (LHA) - rates, eligibility, claim form, calculator, appeals, 'Discretionary Housing Payment'. The Department for Work and Pensions (DWP) sets the rules for claiming benefits, which states how much the Council can pay you and the date from which your claim can be paid. You can supply this information using ouronline evidence upload form. This will have to be completed about anyone who currently lives with you. Read about how we will use the information that we collect for your claim. You will not be able to get Housing Benefit or Council Tax Reduction Schemeif: If the Benefits Office has contacted you asking for evidence/documents, you need to provide evidence to support a new claim you have made, or you are a landlord/third party providing documents or making an enquiryonbehalf of a customer, you can provide photographs of your documents or scanned documents atBenefits - evidence submission. All about housing benefits, local housing allowance, uploading your evidence and housing payments. For help with mortgage payments, see support for mortgage interest at GOV.UK .) . Digital photos can be taken on a smart phone or tablet. . Online forms: Housing benefit and council tax support evidence upload form, Housing benefit and council tax support evidence upload form, documentsneeded to support anew claim for housing benefit or council tax support. Upload documents. Our libraries no longer accept benefits documentation. Provide documents that we have asked for as supporting evidence for Housing Benefit, Council Tax Support or Discretionary Housing Payment claims. A DHP cannot be used to: A DCTD is a discount that is applied to your council tax account and reduces your council tax liability; this ismade at the council's discretion in cases where it considers that extra help with council tax liability is needed. Housing Benefit is anational welfare benefit which helps people on a low income pay their rent. If we cannot read your documents it will take longer to process your application. We're the UK's number one partner, processing almost 50% of the total housing benefit and council tax caseload. Find out about the Energy Bills Support Scheme, Benefits and financial support if you're on a low income, check your tenancy on the Shelter website, View a printable version of the whole guide, Council and housing association evictions, Swap your council or housing association home, whether anything else is included in the rent, such as water, gas or electricity charges, if you pay any service charges, including building maintenance or insurance, your most recent payslips (5 if paid weekly, or 2 if paid monthly), bank or building society statements for the last 2 full months, proof of other income or investments, including shares, ISAs or Premium Bonds, proof of income for any non-dependants living with you, such as adult relatives or friends, certificate of registration or naturalisation, recent bank or building society statement, a letter from your landlord confirming your tenancy - this is usually supplied at the start of your tenancy. You can submit all the necessary documents online to support your claim.
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