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Argos makes it easy to return items, whether youre returning them in store or by post. There are multiple ways to show proof of purchase. PayPal refunds can take up to 30 days to process. 11.6 You can collect 1 Nectar point per 1 on qualifying spend at Habitat stores, Habitat.co.uk, Habitat products at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. We may be able to solve your issue, have your item repaired or send a spare part. Orders are subject to availability and at the discretion of the store. You also have the right to a replacement or repair, if the item is still within its warranty period. If your item is faulty, please start by checking our Product Support site to see if we can solve your issue. 12.11 EURO Habitat.co.uk eGift Card cannot be redeemed in UK. Argos has an extended return policy for holiday shopping. Argos requires all returns to be taken with . 5.4 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. Delivery & collection. If you pay using a credit card, then you will get some protection (under Section 75) from faulty goods or fraud if the item costs anything between 100 and 30,000. Most importantly, undergarments, pierced jewelry, and food cannot be returned unless they are faulty due to a manufacturing error. skip to master content If you have more than 3 eGift Cards and would like to use them in a single transaction you may do this in any Argos store. Argos is one of the UK's largest retailers, and offers a 30 day returns policy on most items. 11.18.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products online at Argos, in 500 points/2.50 increments. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. 11.14 Minimum spend to collect points = 1. Likewise, they have the right to refuse a return if the item does not meet the stores requirements. So disappointed the laptop technically doesnt have any faults, although it has crashed (BSOD) twice more since the last crash and is still lagging horribly, but when the store manager asked me to show her its faulty I couldnt because when youre not doing anything on the laptop it obviously wont lag and have any problems. 11.21 Nectar points can be only be used by the Nectar card holder. 1.8 We reserve the right to decline a new customer registration or order, including multiple registrations or orders, or suspend or terminate a customers account, order, or access to all or any part of the website at any time, at our sole discretion and without notice. . Proof of purchase can be a kiosk receipt, confirmation email, e-receipt, or your order number. Minimum spent to collect Nectar points is 1.Nectar points issued within 30 days.We reserve the right to alter or terminate the Argos Nectar offer at any time and/or to reclaim Nectar points where they are; issued in error, orders are cancelled, or goods returned. If you bought instore they're under no obligation to accept a return just because you don't want it anymore. Promoter: Argos Limited: 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. For FastTrack and Tu clothing orders, completion of the contract between you and us will take place when the products ordered have been collected from the store. Argos will process your return as soon as it is received, refunds typically take seven days to arrive back on your original payment method. Can I return an item to Argos after 30 days? Argos will accept the return of most items in stores. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. January 24, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 24, 2022 by Laura Ritterman. Each item must have its original packaging and tags as well as be in a resalable condition. Look up your consumer rights. Argos Limited reserve the right to alter or terminate the Nectar points offer at any time without the need for prior notice. The length of the warranty will depend on the item that needs to be replaced. If you received freebies with your purchase you must return them to receive a full refund. All other requirements and stipulations per the regular return policy are applied to the Christmas policy. If your item isn't working as it should, start by checking our Product Support site which is full of useful information and our aftersales helpline. 9.3 Gift Cards or eGift Cards issued via any loyalty, reward or benefits programme would also adhere to the same below details terms and conditions. I bought a shark duo clean. Unless there is an extended return policy in place, you cannot return an item to Argos after 30 days. If youre returning the item in store, youll need to take the product, your proof of purchase and the original packaging with you. These are identified on the web under small print and in the catalogue marked with a dagger symbol. DVDs, music software, or CDs must be sealed in their original packaging to qualify for a return. All companies listed above are subsidiaries of J Sainsbury plc (185647). Almost every year, the holiday window is extended until the 25th of December and can be returned until January 24th. Privacy Policy. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; For more information about our extended returns policy, please click here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If youre returning the item by post, youll need to fill out an online returns form. It must be unused with all parts, in its original packaging, have tags if applicable, and be in a resalable condition. Argos will accept the return of most items in stores. Alternatively, if youre returning the item by post, your refund will be processed within 14 days of Argos receiving the returned product. PayPal refunds can take up to 30 days. This website is operated by Argos Limited (referred to as "Argos/we/our/us"). It is only when, as you say, it is faulty or not fit for purpose that you have extended rights. 11.17 The Nectar point collection programme is subject to the Nectar collector rules which are set out in the Nectar registration pack, brochure and online at www.nectar.com. Beware,beware, beware. This doesnt apply to laptops apparently. We will not supply or deliver to shipping agents or to agents who sell our goods to third parties. Does Argos have an extended Christmas return? Argos shall be under no liability for any delay or failure to deliver the products within estimated timescales. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. This is because faulty goods are covered by the Consumer Rights Act, which states that goods must be fit for purpose and as described. Items such as DVDs, CDs, and music software must be unopened and sealed to qualify for a return. Vijay. We invite users to post interesting questions about the UK that create informative, good to read, insightful, helpful, or light-hearted discussions. Argos Limited 2023. 7.2 Subject to Section 7.1 above, Argos will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Argos will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Argos accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. note this website is intended for customers aged 18+. But its not what the law says they have to do. Argos Limited 2023. 9.14 GBP Gift Cards or eGift Cards cannot be redeemed in ROI. [deleted] If you are not happy with the replacement or substitute you can return it in accordance with our 30-day money back guarantee. If you wish to return an item to Argos you must take your items to a qualifying location. 11.4 Nectar card or App swipe required at checkout. Large items will not be accepted for in-store returns. Use up and down arrows to review and enter to select. The Consumer Rights Act states that goods must be fit for purpose and as described, so if your product doesnt meet these criteria then you are within your rights to make a return. Other exclusions apply. Email sign up. Argos, however, declares that Allum's warranty was a special 12-month guarantee issued by the store, rather than the manufacturer, to extend customers' statutory rights. Yes. If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. However, if your purchase is faulty, you will have more rights thanks to the Consumer Rights Act. If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. Ordinarily, the Argos returns policy is reasonably straightforward. 12.10 GBP Habitat.co.uk eGift Cards cannot be redeemed in ROI. Touch device users, explore by touch or with swipe gestures. PayPal refunds can take up to 30 days. Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. Total regarding Argos, with links go Argos.co.uk, store locator, the press company and all Argos' social media channels. Please visit our store locator to find your nearest location. Please note, collection points at Sainsburys supermarkets are unable to accept any returns, and no stores can accept returns of large items at this time. If you return your item (s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we . Registered in England and Wales. 11.27 Read our privacy policy here. This 30-day return window applies to online and in-store sales. Points will be awarded within 30 days of your first Direct Debit payment. Argos Return Opened Item Heres What You Should Know. If you have collected from an Argos store you can return to any Argos store. Your email address will not be published. 11.7 Nectar points will be credited to the primary Nectar cardholder's account within 30 days of purchase. In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition. Are you searching Argos return opened item, wondering whether you can return your purchase? Please note, the Argos Collection Code, cannot be used to pay for FastTrack orders. 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. This guide tells you everything you need to know about returning products to Argos. The Argos website itself says that they "suggest" customers contact the manufacturers initially, but if goods are faulty, they will repair or replace faulty goods if returned within 6 months from purchase and as long as a receipt is shown as proof of purchase and I did show them my receipt. 9.10 If you do not spend the entire balance of a plastic Gift Card or eGift Cards in-store, the remaining balance will be available on the same Card/eGift Card after each transaction. If Argos cant offer an exchange, they will do a refund for you instead. Fortunately, you can make your return to any Argos store it doesnt need to be the store in which you originally made the purchase. Argos will provide a full refund for all qualifying returns. 11.24.2 If you order online and dont collect your item within 7 days, your order will be cancelled, and you'll be refunded back to your original payment method(s). 4.4 Payment can be made by any method specified in How to use this website. If it was in the 30 days there would be no problem as Argos offer full refund. Under the regular Argos return policy, all items need to be returned within 30 days of the original purchase. 2.1 Please see the Home delivery information and How to use this website section for information on how to place an order. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. It may take up to 5 working days for your bank to process it into your account. Hi,My son bought x box s series from Argos , he played twice and didnt like it can I return it to Argos,would I get full refund ?. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. 2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. Your receipt is the easiest form, but Argos will accept other forms of proof. No. 8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Argos relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and Argos for your use of this website. If it was an online order, you will be able to return your item for free via post. The refund will be issued to the original payment method within several business days. 11.5 To collect Nectar points on reserve and collect orders, you must swipe your Nectar card at checkout when collecting your goods instore. Although Argos allows returns and exchanges for many of its products, certain items are not eligible for return. If youve changed your mind about a purchase, or if the item doesnt fit, you can return it to Argos for a refund. 8.9 No delay or failure by Argos to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. See nectar.com for the latest partners. All refunds must be handled as a return with qualifying items, original sales receipts, and within the proper time frame. If you purchased Argos Furniture Care on or before 27th January 2023 your policy will remain with Novus Underwriting Limited. Large items are items that require two or more people to handle the delivery. We reserve the right to amend or cancel these terms and conditions and the Argos Nectar offer at any time. Your Nectar points can be spent in 500 points/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. If you paid by cash or gift card youll be refunded in store using the original payment method. Once a purchase has been made, unless there is a policy in place, they are under no obligation to accept it back if you simply change your mind. this is one of the questions our readers ask a lot. All goods must be signed for by an adult aged 18 years or over on delivery. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. . Failing to do so may result in additional shipping costs. If you had the item delivered to your home, we can arrange a collection for you. Depending on the products, repairs can take place in your home, saving you the trouble of returning it. c) If we reasonably believe you have misused our website, we may suspend or cancel your access to it and/or cancel any orders you have placed; 1.6 Access to our website may temporarily be restricted for repairs, standard maintenance or the introduction of new services. The original receipt or another proof of purchase is required too. Food, pierced jewelry, undergarments, and other similar items cannot be returned to Argos. If we are unable to contact you we will treat the order as cancelled. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. Just follow the link above or use our app to get started. Argos has an extended Christmas return policy. 11.19.2 Present your Nectar card or Nectar App at a staffed till to spend your Nectar points (subject to system availability). Don't forget, all returned items must be in line with our returns policy, these products will need to be unused and in their original packaging, with proof of purchase. Information that you provide on this website when registering and/or placing orders must be accurate and complete. Refunds take approximately 7-10 business days to process. suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions. It may take up to 5 working days to appear in your account (depending on your bank). Returning an item means that you want a refund for the product. You have 30 days to return an item purchased either online or in-store at Argos; once those 30 days have expired,. For the first 6 months, Argos have to prove that the fitbit is NOT faulty. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. 12.16 Habitat.co.uk eGift Cards must be treated like cash, Argos Ltd cannot be held liable for lost, stolen or damaged eGift Cards and they will not be replaced. 9.12 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. If you need to return your item to a store for a refund, youll need to do this at a staffed till in any Argos store. To find your nearest store, please visit our store locator here Its obvious it hasnt been used. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery. 8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. The item is not fit for purpose in my opinion, but Im out of the 30 day period and got rid of the box so Im kicking myself , I bought a smart phone, took it home, opened it, hated the way it looked, took it back but they wont accept it. 485850. Please: 1.1 We reserve the right to change these terms and conditions at any time. Additionally, most of the stipulations regarding returns of the regular return policy apply to the Christmas return policy as well. All photographs will be stored in accordance with data protection legislation. If you have a large item to return, please Scroll down to start a Live Chat, or head to our contact us page. If you need more product information you can visit the Product Support site. If the item in question is faulty, you wont need the original packaging or any tags youll just need to have your proof of purchase. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Hello l am a deaf lady l need to know l bought the new digital micoware r hobb rhmd712 l open ot but could not get it out the box all torn now can l still bring it back for another one, Hi , I bought an air fryer Vortx 9L dual basket from argos and has been delivered home. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. This means that you can return your purchase to Argos within 30 days of receiving it, as long as it's unused and in the same condition as when you bought it. In its original packaging (with the tags) 9.4 Gift Cards purchased within Argos stores can be loaded with any amount from 1 to 500. For information about secure online ordering see Security. We'll refund the Nectar portion of your payment as an Argos Gift Card (which is only redeemable at Argos). You can use a kiosk receipt, confirmation email, e-receipt, or your order number. You can also return items for an exchange instead of a refund. Where you are not present to accept delivery of the products (larger and higher priced items excluded as someone must be at home to accept delivery) , our delivery driver will take a photograph of the place where the products were left. 11.15 From time to time Argos may, offer additional Nectar point promotions to selected customers. You can return your item to a Sainsbury's collection point, an Argos store within a Sainsbury's supermarket or an Argos store. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. No, all returns must be returned within 30 days of the date of purchase. Scan this QR code to download the app now. In line with our returns policy, your item (s) will need to be: Unused. If you've changed your mind and need to return an item, you have 30 days from the date of collection or from the date of delivery to return your item(s). Other items must be in their original packaging with the original tags and be unused and undamaged to qualify for a return. This means that you can return your purchase to Argos within 30 days of receiving it, as long as its unused and in the same condition as when you bought it. In the case that an item or its packaging is handled excessively and needs to be replaced, Argos returns the right to reduce the amount of money you are refunded. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 10.3 Compare online - You can compare the prices of product care for your electrical goods online using any internet enabled device at: www.compareextendedwarranties.co.uk. I brought a mirror on Saturday 651893514 collected on Sunday from Sainsburys Chertsey store when opened it was damaged returned it to Staines store on Monday ordered new one collected Tuesday and is damaged , I cant return until Friday because of work commitment, I wanted the store to be aware that I will be returning it again and I would like a refund. Argos offers extended returns during the holiday season. You can use a confirmation e-mail for online purchases or a bank statement for in-store purchases. The quickest way to return an item is through one of our stores where we can accept most items, other than large items, even if they were originally delivered to your home. today I tried to return just opened item not used. Youll need to spend your points in 500 point/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. If you wish to obtain specific details of your previous orders please Contact Us. Over 30 days . Can I return an item if I have opened it to Argos? To learn about the Argos regular and Christmas return policies, read on. By accepting these terms and conditions you consent to such checks being made. This applies if the item youve purchased is broken, damaged, unusable or if it doesnt match its advertised description. 8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. If you received your Argos order and were not satisfied you may be curious about how to return your items. I live in the United States and love to shop in retail and online. Argos Limited 2023. Argos chat said they can't refund because of health and safety That might be a reasonable stance for them to take if you were just changing your mind, but if you're returning because faulty / not as described / not of satisfactory quality, then the fact you've opened and used it shouldn't be an issue. Amazon gift cards can be a great last-minute present or a good way to link to Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About), link to Does ASDA Sell Amazon Gift Cards (Secrets Nobody Is Talking About). Product recall. The number of eGift Cards you can use in a single transaction for online purchases is limited to 3. Disgusting service. Just took mine back a day after collecting and because Id opened the box they said the seal was broken so couldnt give me a refund. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. To get a faulty good repaired or replaced, follow our step-by-step guide. and our Here is how you should return your item based on the purchase: Yes. Your Nectar points will be refunded back to your Nectar card and, if you part-paid, any balance will be refunded to your payment card. d) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties). Read also >> Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About).

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