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Staff and patients have remained concerned about the timeline for the cleanup since the 10-alarm fire broke out on Feb. 7. Monoclonal Antibody Therapy is available by referral to high risk individuals* through Brockton Signature Healthcare, referrals can be booked by calling (508) 565-3355. The Department of Public Health has partnered with the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH) to produce a video in sign language that provides information on filing a complaint about care received in a hospital. The management was okay. Hospital officials noted in their statement Friday that these plans are subject to the approval of the Department of Public Health and other regulatory agencies. Hospitals should performbetter than most on four (4) areas including regarding the experience of adult patients: (a) facilities and staff (b) communication about the procedure, (c) patients overall rating of the facility, and (d) patients willingness to recommend the facility. Brockton Hospital remains closed a week after a fire broke out, putting a strain on nearby hospitals like Good Samaritan Medical Center. WebDecent place to work. A number lower than one means fewer infections than expected; a number more than one means more infections than expected. The Division of Health Care Facility Licensure and Certification is a regulatory agency required to identify and address Federal or State regulatory violations. This is defined asmothers havingan incision made in the perineum (the birth canal) during childbirth. Please let us know how we can improve this page. This hospital performed 0 rectal cancer surgeries compared to Leapfrogs standard of 16 procedures annually. Staff and patients have remained concerned about the timeline for the cleanup since the 10-alarm fire broke out on Feb. 7. Classes are challenging but fair. This is defined as mothers beingscheduled for cesarean sections or medication inductions prior to 39 weeks gestation without a medical reason. City Directory. Whether you have medical skills or just want to contribute to the health and safety of your community, BAMRC needs you. All cases are reviewed and prioritized. Hospitals should performat least 40 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 15 procedures annually. According to hospital officials, the impact to the power system, water plant and network infrastructure has narrowed the scope of the phase two opening plan. Leapfrog is the nations premier advocate of transparency in health carecollecting, analyzing and disseminating data to inform value-based purchasing and improved decision-making. 680 Centre St Brockton, MA 02302 1.4 mi View Profile Good Samaritan Medical Center A hospital is a wonderful place to work..I interactedwith staff and patiences Met alot of wonderful people. 45 School Street Hospitals should have nurses and other clinicians use BCMA in all medical/surgical units, intensive care units, and labor and delivery units to scan the patient and medication prior to administration at least 95% of the time. Hospital officials initially said they hoped to reopen for limited inpatient services in three months, but their assessment of the existing infrastructure and damage has "significantly impacted" the scope and could potentially extend the timeline into the summer, according to a statement from Signature Healthcare. In order for us to help you in the most effective and timely way, please read the following guidelines before submitting your complaint. The highest priority is given to cases where there is a potential or immediate threat of harm to a patient or patients. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. 508-580-7123 Click here for the latest Monkeypox Information, Nursing Home Family Resource Line Information, Animal and Fowl Regulations and Application, Food Permit Application for Cater/Food Prep. The BAMRC offers volunteer opportunities for health professionals such as: doctors, nurses, EMTs, dentists, veterinarians, pharmacists, mental health counselors, physician assistants, allied health professionals, pharmacy technicians, psychologists, licensed social workers, and more. Hospitals should perform at least 20 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 10 procedures annually. Brockton, Massachusetts 02302-3395. The Health Department enforces the laws of the Commonwealth of Massachusetts and the laws and ordinance of the City of Brockton in order to protect the health and well-being of its residents and the general public. Start a new search. Telehealth Flyer Covid 19 Pill. "WE WILL SAFELY REOPEN Brockton Hospital and we will be better than ever continuing our mission to care for all.". This hospital performed 9 carotid artery surgeries compared to Leapfrogs standard of 20 procedures annually. If your complaint is about a person, facility, or issue which is outside our jurisdiction, make your complaint to the correct agency: If you are not the person receiving care, their legal surrogate, or have their permission to receive their personal medical information, you will need to complete a, To submit a complaint in writing, please follow the instructions listed below under. Hospitals should foster a culture of good hand hygiene, offer training and education, and provide equipment, such as paper towels, soap dispensers, and hand sanitizer. A lock icon ( As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 25 procedures annually for total knee replacement surgeries. Please, contact the BOH for further information on COVID-19 vaccination, Vaccine and Booster appointments are available at the. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 15 procedures annually for lung resection for cancer. Additionally, this hospital does not have protocols in place to ensure that carotid artery surgeries are only performed on patients that meet defined criteria. The Leapfrog Group is a registered 501(c)(3). WebBrockton Va Medical Center. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 10 procedures annually for carotid artery surgery. At that point I just wanted the delivery to be over more. WebComplaint History & Business Rating for Brockton Hospital 680 Centre St, 264034, Brockton, Massachusetts, 2302, United States. The nurses were very good but when I went into delivery the doctor came and he had a bunch of students with him. Signature Healthcare Brockton Hospital School of Nursing Reviews 45 reviews Excellent 19 Very Good 8 Average 13 Poor 2 Terrible 3 All Categories The professors educate the students on real-life experiences related to nursing care. The highest priority is given to cases where there is a potential or immediate threat of harm to a patient or patients. Hospitals should foster a culture of good hand hygiene, offertraining and education, andprovideequipment, such as paper towels, soap dispensers, and hand sanitizer. The hospital opened two walk-in urgent care facilities at 110 Liberty Street and 650 Centre Street as alternatives for patients to seek care. Hospitals should have an average radiation dose for routine CT scans of the abdomen and pelvis that falls within national benchmarks. Hospitals should have fewer than expected colon infections from C. diff bacteria. If you submitfollow-up fax information to a report already made: The feedback will only be used for improving the website. This hospital performed 152 total knee replacement surgeries compared to Leapfrogs standard of 50 procedures annually. Mayors Office; City Departments; City Council; Police Department; Executive Health Officer, Community Health Survey This hospital performed 162 total hip replacement surgeries compared to Leapfrogs standard of 50 procedures annually. Brockton VA Medical Center: 508-583-4500 Jamaica Plain VA Medical Center: 617-232-9500 West Roxbury VA Medical Center: 617-323-7700 Toll-free:800-865-3384 To use TeleType (TTY) services: dial 711. Monoclonal Antibody Therapy is available by referral to high risk individuals* through Brockton Signature Healthcare, referrals can be booked by calling (508) 565-3355. Please remove any contact information or personal data from your feedback. Never disregard, avoid or delay in obtaining medical advice from a doctor or other health care professional because of material on this site, as the site is not intended to be a substitute for professional medical advice. Is this your business? George F Fiske III Hospitals should have a rate of C-sections of23.6% or less. Hospitals should go through all the elements of a complete safe surgery checklist on all patients every time a procedure is performed. Their contact details should be available from the facilitys administrative staff. The third and final recovery phase is safely restoring Brockton Hospital's patient services to the community by the end of the year. Webbrockton hospital. Hospitals should document90% or more of home medications, visit medications, and allergies/adverse reaction(s) in the patients clinical record. This hospital's rate of Cesarean sections is14.5%. 67 Forest Street Classes are challenging but fair. Hospitals should perform at least 40 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 20 procedures annually. Thank you for your website feedback! Hospitals should perform better than most hospitals in five (5) areas: This hospital does not admit pediatric patients or had too few pediatric admissions to administer the patient experience survey. Hospitals should have intensivists present on-site at least eight hours a day, seven days per week or have intensivists present via 24/7 telemedicine with some on-site intensivist presence. PeopleClaim Reliability Rating Scale: A+ to F About this rating No outstanding complaints Learn More View it on map About this business profile Suggest an edit Couldn't wait. Authorities closed and evacuated Signature Healthcare Brockton Hospital on Feb. 7 after a fire. Brockton Va Medical Center. The staff was really wonderful to work with and supportive. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 25procedures annually for total hip replacement surgeries. She was extremely rough and jammed the needle in my arm. The hospital had1341 live births (i.e., liveborn infants) at this hospital location for the reporting time period. Note: Thestandardized infection ratio (SIR) includes some data collected during the COVID-19 pandemic. Brockton Hospital may remain closed longer than expected due to the extent of the damage that was caused by a massive fire in early February that led to the evacuation of nearly 200 patients. Hospital officials have said the reopening would be in three phases. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 6 procedures annually for rectal cancer surgery. Direction. WebGood Samaritan Medical Center-Brockton is located at 235 North Pearl Street, Brockton, MA. Facilities should have a rate of unplanned hospital visits that is lower than most hospitals and surgery centers. Patients have swamped Brockton's other hospital, Good Samaritan Medical Center, since then. Find directions at US News . Junior 5 months ago Overall Experience WebBrockton, MA 48 40 12 8/10/2022 Waited for over 3 hours, almost a dozen taken in before us, some who came after and not as acute. Copyright 2023 NBCUniversal Media, LLC. Hospitals should assess their culture of safety and hold leadership accountable for implementing policies, procedures, and staff education to improve the culture of safety. Copyright 2018-2023 City of Brockton. If you are a patient, consumer, or their representative, please send the Consumer/Resident/Patient Complaint Form, along with any necessary HIPAA form, to: Division of Health Care Facility Licensure and Certification Hospitals should assess theirnursing staff levels and core competencies, include nurses in leadership, and developand implementplans to address any areas of improvement. WebCOVID-19 Treatment. This hospitals standardized infection ratio (SIR) is: 0.424. Hospital officials have said the reopening would be Webbrockton hospital. WebMy only complaint is a phlebotomist that took my blood. visited each morning and I was able to discuss my care with him. EIN: 52-2359517. She didn't seem to care that I had JUST had blood taken from that arm and the same vein. Hospitals should foster a culture of good hand hygiene, offer training and education, and provide equipment, such as paper towels, soap dispensers, and hand sanitizer. Website Designed & Developed by Design Principles, Inc. Click here for the latest Monkeypox Information, Guidance for Covid 19 update 09-15-22 Please limit your input to 500 characters. File a complaint here. Specially Trained Doctors Care for Critical Care Patients, Surgical Site Infection After Colon Surgery, Screening Newborns for Jaundice Before Discharge, Preventing Blood Clots in Women Undergoing Cesarean Section, The extent of BCMA implementation throughout the hospital, Compliance with both patient and medication scans at the bedside prior to administering medications, The types of decision support that the BCMA system offers, Structures to monitor and reduce workarounds, Medication Documentation for Elective Outpatient Surgery Patients, Medications the patient was taking at home, Medications the patient was administered and prescribed during their visit, Congenital Heart Surgery for Infants (Norwood Procedure), Cholecystectomies and Common Duct Explorations, Lumpectomies and Quadrantectomies of Breast, Finger, Hand, Wrist, Forearm, and Elbow Procedures, Elective Outpatient Surgery Recovery Staffing - Adult, Elective Outpatient Surgery Recovery Staffing - Pediatric, Safe Surgery Checklist - Elective Outpatient Surgery, Experience of Patients Undergoing Elective Outpatient Surgery, Improvement in Visual Function Following Cataract Surgery, Unplanned Hospital Visits after Colonoscopy, Number of Outpatient Department Operating Rooms, Number of Outpatient Department Procedure Rooms, Communication with Parent Communication about your childs medicines, Communication with Parent Keeping you informed about your childs care, Communication with Child How well nurses communicate with your child, Communication with Child How well doctors communicate with your child. Their Phone: Brockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction. Back to results All cases are reviewed and prioritized. Additionally, this hospital does not have protocols in place to ensure that total hip replacement surgery is only performed on patients that meet defined criteria. This hospital's rate of unintentional discrepancies per medication is: 0.074. Complaint Intake Unit Hospitals should have a rate of unintentional medication discrepancies per medication that is lower than or equal to the 50th percentile (where lower performance is better) nationally. Hospitals should screenat least 90% of babies for jaundice. She was too rough and could have damaged my vein. The first phase included assessing the fire damage and developing plans to open limited services for the community. Good Samaritan Medical Center has 1.5 stars. For Location specific information and phone numbers, please visit our Locations page. Last week's fire will keep Brockton Hospital closed for an extended period of time. This is defined as first-time mothers giving birth to a single baby, at full-term, in the head-down position who deliver their babies through a C-section. Nurse came out to tell us hospital and Ed was full, they wouldn't be taking anyone else in, WTF! Mayors Office; City Departments; City Council; Police Department; Hospitals should deliver at least 50 very-low birth weight babies per year OR the hospital must maintain a lower-than-average morbidity/mortality rate for very-low birth weight babies. WebOne of the best Hospitals, Healthcare business at 235 N Pearl St, Brockton MA, 02301 United States. Hospitals should regularly monitor hand hygiene practices for everyone interacting with patients, and give feedback to ensure compliance. If you need to enter a complaint about a landlord or tenant please use ourSeeClickFixsystem, or fill out our onlineRecord of Complaintform. All rights reserved. I had my son there 22 years ago. WebBrockton Va Medical Center. Nurse Navigator (Former Employee) - Massachusetts - July 10, 2022. Nurse Navigator (Former Employee) - Massachusetts - July 10, 2022. Before filing a complaint with us, we urge you to first register your complaint with the facilitys management team or Patient Advocate. The hospital nursing staff belongs to a union and the communication between management and the union officers was decent. Pros. WebBrockton, MA 48 40 12 8/10/2022 Waited for over 3 hours, almost a dozen taken in before us, some who came after and not as acute. Access this video, here: www.youtube.com/watch?v=7oWuF5oD7pQ. Facilities should monitor patient outcomes to ensure improved vision following the procedure. Hospitals should go through all the elements of a complete safe surgery checklist on all patients every time a surgery is performed. envro tech (Former Employee) - Brockton, MA - July 17, 2018. a great place to work ,,Staff and people were allways pleasent . In addition, hospitals should participate in a national clinical registry and achieve the same or better outcomes when compared to others who also perform this procedure. Add a Review. This hospital achieved the standard using on-site intensivist coverage. Top-requested sites to log in to services provided by the state. What do patients say about Good Samaritan Medical Center-Brockton ? WebMassachusetts (MA) Brockton 67 Results for Hospitals near Brockton, MA All Filters Facility Type Distance Awards Ratings Sort: Most Relevant Signature Healthcare Brockton Hospital 63 % of patients would definitely recommend. WebGood Samaritan Medical Center-Brockton is located at 235 North Pearl Street, Brockton, MA. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 7 procedures annually for open aortic procedures. Mass.gov Coronavirus Page This hospitals standardized infection ratio (SIR) is: 0.000. WebBrockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction WebIf your complaint is about a property owner or agent, please fill out the following fields. Monoclonal Antibody Therapy is available by referral to high risk individuals* through Brockton Signature Healthcare, referrals can be booked by calling (508) 565-3355, COVID19 Antiviral Treatments (Paxlovid & Molnupiravir) are available by Primary Care Provider prescription for high risk individuals* through Walgreens Pharmacy on 771 Center St. By viewing this website you are agreeing to our TERMS OF USE. This hospitals standardized infection ratio (SIR) is: 2.196. Signature Healthcare Brockton Hospital accepts credit cards. Despite that, officials say they continue to provide increased access to medical services and are now focusing on offering outpatient surgical services within Brockton Hospital. The information viewed on this site is not intended to be the only or primary means for evaluating health care facility quality nor is it intended to be relied upon as advice or a recommendation or an endorsement about which facility to use or the quality of the medical treatment that a patient will receive from a hospital, ambulatory surgery center, or other health care provider. Signature Healthcare Brockton Hospital has 2 stars. It is a general medical and surgical facility. The second phase is currently underway and includes restoring as many services as possible at Brockton Hospital based on the available power systems. Please do not include personal or contact information. Signature Healthcare Brockton Hospital School of Nursing Reviews 45 reviews Excellent 19 Very Good 8 Average 13 Poor 2 Terrible 3 All Categories The professors educate the students on real-life experiences related to nursing care. Hospitals should perform at least 10 procedures annually, and as part of their process for privileging surgeons, ensurethat each surgeon performs at least 7 procedures annually. See the resource list below for alternative sources of support. How is Signature Healthcare Brockton Hospital rated? Staff and patients have remained concerned about the timeline for the cleanup since the 10-alarm fire broke out on Feb. 7. 3358 customer reviews of Good Samaritan Medical Center. Hospitals should take meaningful steps to raise awareness about patient safety, hold leadership accountable for reducing unsafe practices, provideresources to implement a patient safety program, and develop systems and structures to support action to improve patient safety. Hospitals should ensure that a specially certified clinician and at least one physician or nurse anesthetist are present and immediately available while a pediatric patient is present until discharge. If you would like to continue helping us improve Mass.gov, join our user panel to test new features for the site. Pros. Additionally, this hospital does not have protocols in place to ensure that open aortic procedures are only performed on patients that meet defined criteria. This hospital's percentage of inpatient medication orders entered electronically: 85% or greater, This hospital's score on the CPOE Evaluation Tool: Full Demonstration of National Safety Standard for Decision Support. This hospital provides a detailed bill within 30 days of receiving insurance payments: No, This hospital provides access to a representative who can quickly investigate billing errors and establish payment plans: Yes. WebPatient Advocate: 508-941-7356 Staff Education: 508-941-7057 If you have any concerns or comments, please share them with us. WebSignature Healthcare Brockton Hospital in Brockton, MA is rated high performing in 2 adult procedures and conditions. Ps possible appendicitis, signature screw over Funny Cool Lady H. Mark if for the attention of the person handling the complaint. Good Samaritan Medical Center accepts credit cards. This hospital performed 83 bariatric surgeries for weight loss compared to Leapfrogs standard of 50 procedures annually. "We remain committed to our patients, our staff and the community and are doing everything possible to meet these dates," the statement said in conclusion. Neither Leapfrog nor its affiliates are responsible for any damages or costs that may be incurred with respect to use of this site. This hospital's rate of screening newborns for jaundice before discharge is100.0%. Authorities closed and evacuated Signature Healthcare Brockton Hospital on Feb. 7 after a fire. This page is located more than 3 levels deep within a topic. Unplanned hospital visits can occur when patients experience complications after a colonoscopy procedure. Additionally, this hospital does not have protocols in place to ensure that total knee replacement surgery is only performed on patients that meet defined criteria. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. WebOne of the best Hospitals, Healthcare business at 235 N Pearl St, Brockton MA, 02301 United States. WebSignature Healthcare Brockton Hospital in Brockton, MA is rated high performing in 2 adult procedures and conditions. Patients have swamped Brockton's other hospital, Good Samaritan Medical Center, since then. Do you have concerns about care provided at a hospital? This hospital's rate of early elective deliveries is0.0%. WebBrockton City Hall 45 School Street Brockton, MA 02301 508-580-7123 Direction Hospital officials have said the reopening would be in three phases. Hospitals should perform at least 50 procedures annually, and as part of their process for privileging surgeons, ensure that each surgeon performs at least 25 procedures annually. A .mass.gov website belongs to an official government organization in Massachusetts. Are the maternity ward doctors and nurses attentive? The hospital nursing staff belongs to a union and the communication between management and the union officers was decent. Nurse came out to tell us hospital and Ed was full, they wouldn't be taking anyone else in, WTF! 940 Belmont Street Brockton, MA 02401. Junior 5 months ago Overall Experience The BCMA system includes decision support to prevent errors and the hospital has processes to prevent workarounds. Hospitals should have fewer than expected antibiotic resistant bacterial infections. , MD Housekeeper and food service employee have gone beyond the level of service excellence. Met the requirement to monitor 200 hand hygiene opportunities monthly using direct observation only. West Nile Virus detected in the Campello section of Brockton. Hospitals should ensurethat a specially certified clinician and at least one physician or nurse anesthetist are present and immediately available while an adult patient is present until discharge. Officials say the timeline also continues to be contingent on supply chain and access to necessary materials and regulatory approvals. Hospitals should provide patients with complete billing information and access to a representative that can quickly resolve billing issues. Hospitals should enterat least 85% of inpatient medication orders through the CPOE system, and should fully demonstrate their CPOE system meets the national safety standard for decision support. This hospital's rate of episiotomies is1.9%. Leapfrog uses a standardized infection ratio (SIR) calculated by the CDCs National Healthcare Safety Network (NHSN) to compare the number of infections that actually happened at this hospital to the number of infections expected for this hospital, given various factors. Signature Healthcare Brockton Hospital 680 Centre Street Brockton, MA 02302 508-941-7000 Signature Medical Group If you are a patient, consumer, or their representative, please fax the Consumer/Resident/Patient Complaint Form, along with any necessary HIPAA form, to (617)753-8165. This hospital performed 2 lung resections for cancer compared to Leapfrogs standard of 40 procedures annually. 3358 customer reviews of Good Samaritan Medical Center. The Leapfrog Group All rights reserved. Any member of the management team will be able to provide you with information about the facilitys complaint procedure. Their Name: First Last. This hospital performed 4 open aortic procedures compared to Leapfrogs standard of 10 procedures annually. City Directory. Terrible experience, no aid given. Craig S. Andrade, Dr. Ph. As part of their process for privileging surgeons, this hospital does not ensure that each surgeon meets or exceeds Leapfrogs minimum surgeon volume standard of at least 20 procedures annually for bariatric surgeries for weight loss. (4 Reviews) > Get Phone Number & Directions. Hospitals should have an average radiation dose for routine CT scans of the head that falls within national benchmarks. Hospitals should have a never events policy that includes all nine (9) actions that should occur following a never event, which includes apologizing to the patient and not charging for costs associated with the never event. Individuals are solely responsible for any and all decisions with respect to their medical treatment. WebDecent place to work. We investigate complaints about ongoing or recent problems only. Center for Disease Control (Does not include total hip replacements see, with a focus on medical and/or surgical units (adult and pediatric), labor and delivery units, and intensive care units (adult, pediatric, and neonatal). Brockton VA Medical Center: 508-583-4500 Jamaica Plain VA Medical Center: 617-232-9500 West Roxbury VA Medical Center: 617-323-7700 Toll-free:800-865-3384 To use TeleType (TTY) services: dial 711. I had a tough time moving my arm that I could barely drive home. We will use this information to improve this page. In-depth news coverage of the Greater Boston Area. WebMy only complaint is a phlebotomist that took my blood. I had a tough time moving my arm that I could barely drive home. Signature Healthcare Brockton Hospital 680 Centre Street Brockton, MA 02302 508-941-7000 Signature Medical Group The Public Health Nurse is responsible for the following: Monitoring all active cases of Tuberculosis;TB testing and follow-up; investigating and educating others about all reported communicable diseases - such as Hepatitis and Meningitis; immunizing for influenza; serving as a resource for schools regarding immunization and communicable diseases; serving as a liaison for the Massachusetts Department of Public Health; and participating with other health agencies regarding policy setting and addressing problems within the health field. Please limit your input to 500 characters. (4 Reviews) > Get Phone Number & Directions. ) or https:// means youve safely connected to the official website. Plymouth County Mosquito Control Project Marlborough, MA 01752. more. This hospital scored 100.00 out of 100.00 possible points. How is Good Samaritan Medical Center rated? Nursing Home Family Resource Line Information. The hospitalhasa screening protocol to determine whether a patients procedure can safely be performed on an outpatient basis, and the protocol includes the following components: 680 Centre Street Police Oversight Committee Eyes Next Steps, Ex-Hopkinton Deputy Police Chief Charged With Child Rape, New Video Shows Moment Floor Buckled on Green Line Train on Marathon Monday, We Spent $100,000 on an Abandoned High School, and $3.3 Million to Convert It Into ApartmentsTake a Look Inside, Defense Team's Claim in Case of Officer's Death Stirs Controversy in Canton.

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brockton hospital complaints